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Training Institute of Queensland

Certificates

Certificate IV in Frontline Management

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  • COURSE CODE: BSB40807
  • DURATION: 3-6 months fast-tracked* or 6-12 months part-time
  • ENROLMENT PERIOD: 12 months
    ENROLMENT INTAKE: Every day
    DELIVERY MODE: Online

COURSE FEE: $1,200

NRT

  • COURSE INFORMATION

  • This qualification is one of the most versatile as it reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. You may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically at this level, frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. This training complements existing technical skills by focusing on management and leadership development in a practical program relating directly to the workplace.

  • JOB ROLES

  • Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
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    •    - Supervisor
  •    - Team leader
  •    - Team Manager
  •    - Coordinator

ENTRY REQUIREMENTS

  • Recommended Year 10 or equivalent.
  • Appropriate literacy and numeracy skills.
  • Access to the internet & basic computer skills.
  • Access to a workplace or 'simulated' work environment to carry out some tasks and activities.
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  • *Students may choose to fast-track their course by studying full time, depending on their current work and/ or life commitments. Part-time study is recommended for those studying around a full time job.

Certificate IV in Frontline Management - BSB40807


BSBADM409A- Coordinate Business resources
BSBMGT403A- Implement Continuous Improvement
BSBCUS401A- Coordinate Implementation of Customer Service Strategies
BSBWOR404A- Develop Work Priorities
BSBMGT401A- Show Leadership in the Workplace
BSBWOR401A- Establish Effective Workplace relationships
BSBWOR402A- Promote Team Effectiveness
BSBOHS407A- Monitor a Safe Workplace
BSBRSK401A- Identify Risk and apply risk Management
BSBMGT402A- Implement Operational Plan

TOP 5 COURSES

  1. Diploma of Business
  2. Certificate IV in Business
  3. Certificate IV in OH&S
  4. Certificate IV In Training and Assessment
  5. Certificate IV in Frontline Management

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